Change a vehicle
Move an active permit to a replacement vehicle within 14 days. Keep the old registration until the change is confirmed.
Resident parking permits
Permits are zone-specific. A move into a different zone needs a new permit; unused time on the old permit is refunded pro rata.
8 controlled parking zones
12,480 live resident permits
1 April annual renewal date
6 weeks notice before expiry
Zones and annual prices
Prices are for a first vehicle. A second vehicle in the same household is charged at 140 percent of the first-vehicle rate.
| Zone | Streets | Hours | First vehicle | Visitor books | Waitlist |
|---|---|---|---|---|---|
| A; Riverside | Marlow Terrace, Quay Street, Harbour Lane | Mon–Sat 08:00–18:00 | £92 | £28 / 20 days | open |
| B; Northgate | Northgate Road, Elm Close, Station Approach | Mon–Fri 09:00–17:00 | £78 | £24 / 20 days | open |
| C; Quayside | Quay Street (even numbers), Dock Walk, Crane Yard | Mon–Sat 08:00–20:00 | £110 | £32 / 20 days | 14 months |
| D; Eastfield | Eastfield Avenue, Mill Lane, School Road | Mon–Fri 08:00–18:00 | £64 | £18 / 20 days | open |
| E; Parkside | Parkside Drive, Lime Walk, Bowling Green | Mon–Sat 09:00–17:00 | £70 | £20 / 20 days | open |
| F; Hillcrest | Hillcrest Road, Beacon View, Upper Ridge | Mon–Fri 10:00–16:00 | £55 | £16 / 20 days | open |
| G; Market | Market Square, Butcher Row, Corn Exchange | daily 07:00–22:00 | £145 | not sold | closed |
| H; Hospital | Infirmary Road, Nightingale Close, Ambulance Way | Mon–Sun 08:00–20:00 | £88 | £26 / 10 days | 6 months |
Zone C parking bay suspension on Quay Street runs 8–10 September 2026 for water-main works. Permit holders may use Zone A bays on those dates without a visitor voucher.
Renewal
Resident parking permits renew annually on the first of April. Renewal notices are sent by post six weeks in advance and by email if you have opted in. A permit that lapses is not held; you rejoin the waitlist for that zone.
Pay by direct debit, card, or a debit from a closed council-tax account that is in credit. We do not take cash at the counter for permit renewals.
Visitor permits
Each household may buy two visitor books per year except in Zone G, where visitor parking is not sold. A book covers twenty calendar days and may be split across visits. Scratch the date before the vehicle is left; an unmarked voucher is treated as no permit.
Tradespeople working at a property for more than four hours may use a daily waiver instead. Waivers are issued to the householder, not the company, and must name the vehicle.
Blue Badge bays
Blue Badge holders may park in a resident bay in any zone for up to three hours, except in Zone G where the limit is one hour. Clock display is required. Hospital Zone H has eight dedicated bays that are not time-limited for badge holders.
Recent permit decisions
Published decisions from the last two weeks. Personal details are withheld.
| Ref | Zone | Type | Decision | Date |
|---|---|---|---|---|
| P-90112 | A | First vehicle | Approved | 1 Sep 2026 |
| P-90108 | C | Second vehicle | Waitlisted | 1 Sep 2026 |
| P-90091 | B | Renewal | Approved | 31 Aug 2026 |
| P-90077 | G | First vehicle | Refused; no proof of residence | 30 Aug 2026 |
| P-90064 | D | Change of vehicle | Approved | 29 Aug 2026 |
| P-90051 | H | Renewal | Approved | 28 Aug 2026 |
| P-90040 | C | First vehicle | Waitlisted | 27 Aug 2026 |
| P-90022 | E | Visitor books | Issued (2) | 26 Aug 2026 |
| P-90018 | F | Renewal | Approved | 26 Aug 2026 |
| P-89994 | A | Move between zones | Refund £41.50 · new permit B | 25 Aug 2026 |
Permit services
New resident permit
Check your zone, proof of residence, and whether a waitlist applies before starting an application.
Check resident permit eligibilityTrade waiver
For contractors at a home for more than four hours. The resident applies and names the vehicle.
Enforcement and appeals
A parking charge notice is discounted by 50 percent when paid within 14 days. An informal challenge pauses the discount clock until a decision is sent. A formal representation is available after a Notice to Owner.
| Case stage | Typical time | What to provide | Next route |
|---|---|---|---|
| Informal challenge | 10 working days | Notice number, vehicle, evidence | Decision email |
| Notice to Owner | 28 days to respond | Ground for representation | Formal representation |
| Independent tribunal | After rejection | Authority response and evidence | Traffic adjudicator |
| Bay suspension | Posted 7 days ahead | Permit reference if displaced | Alternative-bay advice |
Permit questions
Can I use a permit while moving house?
Use the permit only in its original zone until your change of address is approved. Visitor vouchers may cover a short overlap.
What proof of residence is accepted?
A tenancy agreement, council-tax bill, utility bill, or completion statement dated within three months is accepted.
Can a carer use a visitor permit?
Yes, if the carer is visiting your home. Frequent visits may be better served by a carer waiver.